Terms & Refund

The use of this website and/or our services constitutes your agreement to the following Terms & Refund policy:

Agreement

• By accessing The American Ghost Writers' website or using our services, you agree to comply with these terms and conditions.
• If you disagree with any of these terms, we advise you to refrain from using the website or our services.
• Users under the legal age of consent for their respective jurisdiction are prohibited from accessing or using our services.
• By submitting an order or payment, you confirm that you have read, understood, and accepted these terms.

Definition of Terms

"Website" refers to all online content on theamericanghostwriters.com.

"Customer," "You," or "Yours" refers to the individual submitting an order to The American Ghost Writers.

"Company," "We," "Our", o The American Ghost Writers LLC, registered under U.S. law.

"Product or Services" refers to the services offered by The American Ghost Writers, such as book writing, editing, formatting, and publishing support. Writers LLC to a customer in accordance with his/ her order.

"Order" refers to a service request submitted via phone or email and confirmed by payment through approved methods such as credit cards, bank transfers, or PayPal.

Our Services

The American Ghost Writers provides professional book writing, editing, formatting, and publishing consultation services. Clients are advised to thoroughly review the Terms & Refund policy before placing an order or making a payment.

Returns

We do not accept returns on completed orders due to the custom nature of our services.

In cases where revisions or adjustments are required, our revision policy ensures that work aligns with client expectations.

Revisions

1 Each package includes a revision policy outlined in the service description. Revisions are typically provided within 5 to 10 business days after the order status is marked "Waiting for Customer Approval."

2 Clients may request revisions via email to ensure original requirements are met.

3 Customers retain the right to make personal changes to delivered content, as all final work is provided in editable formats.

6. Refund Policy

Refunds are addressed on a case-by-case basis. The American Ghost Writers is committed to resolving client concerns to ensure satisfaction.

Ineligibility for Refunds:

• Delayed delivery due to minor issues such as typos or grammatical errors.
• Delays are caused by the client’s failure to provide timely feedback or meet additional requirements.
• Low word count or trivial concerns not specified at the time of order placement.
• Claims made without prior communication or revision requests.

Change of Mind:

• Refunds are allowed only if work has not commenced, and a written request is submitted within one business day of order placement.
• Partial refunds may apply if the project is in progress and the client has utilized at least three revision requests.

Late Delivery:

• If delivery is delayed due to our fault, and the client has contacted us three times with documented proof, a 50% refund may be issued.
• Delays caused by the client are not eligible for refunds.

Inadequate Delivery:

• Refund requests are considered if the client has requested at least three revisions and communicated concerns to the project manager within two weeks.

Communication Channels

All official communication must occur via:

Official Email: info@theamericanghostwriters.com

Official Phone Numbers:

• (239) 610-3060
• (239) 350-0145

The American Ghost Writers is not responsible for unauthorized communications from unverified sources.

Late Delivery Conditions

The American Ghost Writers ensure timely project deliveries. However, in rare instances of delays caused by unforeseen circumstances, partial refunds or future discounts may be considered.

Revision and Customer Feedback

We prioritize client satisfaction by offering revisions and accepting constructive feedback. Clients are encouraged to collaborate actively to achieve desired results.

Confidentiality and Ownership

Clients retain full ownership of the final deliverables upon project completion. The American Ghost Writers ensures confidentiality and does not share project details without explicit client consent.

Governing Law

This policy is governed by the laws of the United States. All disputes shall be resolved under these regulations.

Amendments

The American Ghost Writers reserves the right to update these terms without prior notice. Clients are encouraged to review the Terms & Refund policy regularly for updates.

Contact Us

For inquiries, reach out via:

• Email: info@theamericanghostwriters.com
• Phone: (239) 610-3060 | (239) 350-0145